James Hanks

Senior Product Designer

Hello! I'm James, a London-based designer with 6+ years experience in applying design, strategy and data to help companies devise and launch digital products and services

Work previews

For more information and full case studies, please get in touch.

2022

2022

2022

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Consumer IA

Data-driven information architecture overhaul and UI/UX redesign of UK real estate unicorn Zoopla's website for its 2.5 million monthly users

Learner Experience

Product design and art direction for the learner experience in FutureLearn's new education platform

Pret Portal

Leading design for a tool enhancing Pret A Manger's back-office operations

2021

2021

2021

1 Brave Friend

Design, branding and product strategy for a next-generation social platform helping people learn about different cultures and identities whilst measuring social growth

2019-21

2019-21

2019-21

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Contract Counsel

End-to-end design and launch of a suite of Al-powered tools used for legal contract reviews, negotiation and due diligence

About

I'm James, a designer driven by boundless curiosity and a genuine passion for solving complex problems

With experience working directly with startup founders as well as in big teams at giant corporations, I'm familiar with the full product development process – from discovery right through to delivery.

I follow a hypothesis-driven approach, believing that iterative prototyping, testing and validation is vital for creating successful products and services.

I'm most excited by the impact of emerging technologies on legacy industries, clean technology and opportunities for social good.

Capabilities

Branding and identity

Product strategy

Service design

User experience (UX) design

User interface (UI) design

User research

Experience

Senior Product Designer

2024 - Present

Senior Product Designer

2021 - 2024

Product Designer

2019 - 2021

Freelance Designer

2018 - 2019

Founding Designer

2017 - 2018

UX/UI Designer

2017

Let's work together

Have an idea for a project, or just want to chat? I’m open to consulting as well as opportunities that involve helping others.

© James Hanks 2023

© James Hanks 2023